Privacy Policy

1. Scope

This policy applies to personal information we collect through our website, client intake processes, communications, and other interactions. If you are a client of the firm, certain legal or ethical rules may also govern confidentiality and use of information; this Privacy Policy supplements those professional obligations but does not replace them.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Information You Provide Directly

In Short: We collect personal information that you provide to us.

We may collect personal information you provide directly to us, including:

• Contact details: Name, email address, mailing address, phone number
• Client intake details: Case facts, employment information, financial information, dates, and other information necessary to provide legal services
• Billing and payment information: Credit card or other payment method details, billing address
• Communications: Correspondence you send to us via email, phone, or other channels
• Professional information: Job title, company name, professional affiliations

Information We Collect Automatically

In Short: Some information is collected automatically when you visit our website.

When you visit our website, we may automatically collect:

• Technical data: IP address, browser type and version, device identifiers, operating system, time zone setting
• Usage data: Pages visited, time spent on pages, links clicked, referring website addresses
• Analytics and cookies: Information collected through cookies and similar tracking technologies (see Section 5 below)

This information is primarily needed to maintain the security and operation of our website, for troubleshooting, and for our internal analytics and reporting purposes.

Information from Third Parties

We may receive information about you from third parties, including:

• Vendor service providers who assist us with our operations
• Opposing counsel, courts, and government agencies in connection with legal matters
• Publicly available sources and databases
• Professional referral sources

We use this information as necessary to provide legal services or comply with legal obligations.

3. How We Use Information

In Short: We process your information to provide, improve, and administer our services, communicate with you, ensure security, and comply with law.

We use personal information for purposes including:

• Service delivery: To provide, manage, and bill for legal services
• Communication: To communicate with you about your matters and answer inquiries
• Payment processing: To process payments and prevent fraud
• Legal compliance: To comply with legal, regulatory, or ethical obligations
• Service improvement: To operate, improve, and analyze our website, services, and client experience
• Marketing: To send administrative information, newsletters, or marketing communications where permitted by law and with consent where required
• Security: To protect our services, detect and prevent fraud, and ensure the safety of our systems
• Legal proceedings: To establish, exercise, or defend legal claims

4. Legal Bases for Processing (for EU/EEA)

In Short: We only process your personal information when we have a valid legal basis to do so under applicable law.

If you are in the European Union or European Economic Area (EU/EEA), our legal bases for processing personal data include:

• Performance of a contract: To provide the legal services you request and fulfill our contractual obligations to you
• Compliance with legal obligations: To comply with court rules, professional duties, regulatory requirements, and other legal obligations
• Legitimate interests: Running our law firm, preventing fraud, improving our services, and managing client relationships, balanced against your rights and interests
• Consent: Where we request and obtain your explicit consent for specific purposes (e.g., marketing communications), which you may withdraw at any time

5. Cookies & Tracking Technologies

In Short: We use cookies and similar technologies to operate and improve our website.

We use cookies and similar tracking technologies to operate and improve our website, analyze usage patterns, and deliver relevant content. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings or device. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit certain features or services of our website.

Third-party analytics providers (such as Google Analytics) may also place cookies on your device. Their use of cookies is subject to their own privacy policies.

6. Sharing & Disclosure

In Short: We may share information in specific situations and with specific categories of third parties.

We may disclose personal information in the following circumstances:

Service Providers and Vendors

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and data storage providers
• Practice management and case management software providers
• Payment processors and billing services
• IT support and cybersecurity services
• Marketing and communications platforms
• Professional consultants and advisors

We require all service providers to safeguard personal information and only process it as instructed by us and in accordance with this Privacy Policy.

Legal and Professional Obligations

We may disclose your information:

• To courts, opposing parties, expert witnesses, insurers, or as necessary for litigation or legal representation
• To comply with laws, regulations, subpoenas, court orders, or lawful requests by public authorities
• To protect the rights, safety, or property of our firm, our clients, or others
• To enforce our terms of service or other agreements
• To investigate potential violations or respond to claims

Business Transactions

In connection with a business transaction such as a merger, sale of assets, financing, or acquisition of all or a portion of our business to another company, we may transfer your information with appropriate notice and contractual protections.

7. International Transfers

In Short: We may transfer, store, and process your information in countries other than your own.

Personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Where required by law, we use appropriate safeguards to protect your information when it is transferred internationally. These safeguards may include:

• Standard contractual clauses approved by the European Commission
• Ensuring the recipient country has adequate data protection laws
• Obtaining your explicit consent for the transfer
• Implementing additional security measures

8. Data Retention

In Short: We keep your information for as long as necessary to fulfill our obligations and comply with legal requirements.

We retain personal information for as long as necessary to:

• Provide legal services to you
• Comply with legal and professional recordkeeping requirements
• Resolve disputes and enforce our agreements
• Pursue legitimate business purposes and legal claims

Retention periods vary depending on the type of matter, applicable jurisdiction, and legal requirements. For legal matters, we typically retain files for at least 7-10 years after the conclusion of representation, or longer as required by applicable rules of professional conduct.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and destruction policies.

Please contact us for specific information about retention periods applicable to your records.

9. Security Measures

In Short: We implement appropriate security measures to protect your personal information.

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Technical safeguards: Encryption of data in transit and at rest, secure servers, firewalls, and access controls
• Administrative safeguards: Employee training, confidentiality agreements, and access restrictions based on role and need
• Physical safeguards: Secure facilities with controlled access and surveillance
• Vendor management: Due diligence and contractual requirements for third-party service providers

While we take commercially reasonable measures to protect your data, please be aware that no security system is impenetrable. We cannot guarantee absolute security of information transmitted over the internet or stored in our systems. The transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data during transmission.

You are responsible for maintaining the confidentiality of any passwords or account credentials you use to access our services.

10. Your Privacy Rights

In Short: Depending on your location, you may have certain rights regarding your personal information.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Information Rights

• Right to access: Request access to the personal information we hold about you
• Right to know: Request information about how we collect, use, and share your personal information

Correction and Update Rights

• Right to correction: Request correction of inaccurate or incomplete personal information
• Right to update: Update your account information and preferences

Deletion and Restriction Rights

• Right to deletion: Request deletion of your personal information in certain circumstances
• Right to restriction: Request restriction of processing of your personal information

Other Rights

• Right to object: Object to certain processing activities, including direct marketing
• Right to data portability: Receive your personal information in a structured, commonly used format
• Right to withdraw consent: Withdraw consent where processing is based on your consent
• Right to lodge a complaint: File a complaint with a data protection authority

How to Exercise Your Rights

To exercise any of these rights or submit a request, please contact us at:

• Email: privacy@isabokelaw.com
• Mail: 1515 Mockingbird Ln, Suite 420, Charlotte, NC 28209
• Phone: (704) 555-0123

We may need to verify your identity before responding to your request. We will respond to valid requests within the timeframe required by applicable law, typically within 30-45 days.

Please note that certain legal and professional obligations may limit our ability to fulfill some requests. For example, we may be required to retain certain information for legal or regulatory compliance.

11. California Privacy Rights (CCPA/CPRA)

In Short: If you are a California resident, you have specific rights regarding your personal information under California law.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
• Right to delete: Request deletion of your personal information, subject to certain exceptions
• Right to correct: Request correction of inaccurate personal information
• Right to opt-out: Opt out of the sale or sharing of personal information (we do not sell personal information)
• Right to limit: Limit the use and disclosure of sensitive personal information
• Right to non-discrimination: Not receive discriminatory treatment for exercising your privacy rights

Categories of Personal Information

We may collect the following categories of personal information:

• Identifiers (name, email, address, phone number)
• Professional or employment-related information
• Commercial information (billing records, payment history)
• Internet or network activity information
• Sensitive personal information (as necessary for legal services)

No Sale of Personal Information

We do not sell personal information to third parties for monetary or other valuable consideration. We do not knowingly sell personal information of minors under 16 years of age.

Submitting CCPA/CPRA Requests

To submit a request under California law, please contact us at privacy@isabokelaw.com or by mail at the address above. Please provide sufficient information to verify your identity, including your name, email address, and details about your relationship with our firm.

Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

12. Children's Privacy

In Short: We do not knowingly collect information from children under 16.

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible.

13. Third-Party Links

In Short: We are not responsible for the privacy practices of third-party websites.

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to information collected by our website and services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing them with personal information.

The inclusion of a link does not imply endorsement of the linked website by Isaboke Law Firm.

14. Changes to This Policy

In Short: We may update this policy from time to time and will notify you of material changes.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will:

• Revise the "Effective date" at the top of this policy
• Post the updated policy on our website
• Notify you of material changes by email or prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes to this policy constitutes your acceptance of the updated terms.

15. How to Contact Us

In Short: Contact us if you have questions, requests, or concerns about this Privacy Policy.

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us: